Privacy policy

Privacy Policy

Last Updated: October 12, 2026

At Sizzling Dezirez, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Sizzling Dezirez ("we," "us," or "our") collects, uses, stores, and shares personal information when you visit our website at sizzlingdezirez.myshopify.com, make a purchase, contact us, or otherwise use our services (collectively, the "Services").

Please read this Privacy Policy carefully to understand how your information is handled.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, we will update the "Last Updated" date at the top of this page and take any additional steps required by applicable law.

We encourage you to review this policy periodically.

2. Personal Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide

When you shop with us, create an account, or contact us, we may collect:

  • Contact Information: Your name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order history, payment confirmations, and shipping details.

  • Account Information: Login credentials, account preferences, and other details associated with your account.

  • Shopping Information: Products you view, add to your cart, or save to a wishlist.

  • Customer Support Information: Information you voluntarily provide when contacting us with questions, concerns, or requests.

You may choose not to provide certain information, but doing so could prevent us from processing orders or providing some services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies.

This may include:

  • Your IP address.

  • Browser type and device information.

  • Pages visited and time spent on our website.

  • Shopping and browsing activity.

  • Website interactions and referring websites.

This information helps us improve website functionality, understand shopping preferences, and provide a better customer experience.

Information from Third Parties

We may receive information from trusted service providers that help operate our online store, including:

  • Shopify, our e-commerce platform.

  • Payment processors.

  • Shipping and fulfillment providers.

  • Website analytics providers.

  • Marketing and advertising partners.

These third parties may collect and process information necessary to provide their services.

3. How We Use Your Personal Information

We collect and use personal information for legitimate business purposes, including:

Processing and Fulfilling Orders

We use customer information to:

  • Process purchases and payments.

  • Prepare and ship orders.

  • Provide order confirmations and shipping updates.

  • Manage returns, refunds, and exchanges.

  • Maintain customer accounts.

  • Respond to questions about purchases.

Customer Service and Communication

We use your contact information to respond to inquiries, provide customer support, and communicate important information about your orders or our services.

Marketing and Promotions

Where permitted by applicable law, we may use your information to:

  • Send newsletters, promotions, and special offers.

  • Share information about new products.

  • Personalize marketing communications.

  • Display relevant advertising on our website or other platforms.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

Unsubscribing from marketing communications will not prevent you from receiving important transactional emails about your purchases.

Security and Fraud Prevention

We may use personal information to detect, investigate, and prevent fraudulent transactions, unauthorized activity, or other security concerns.

We may also use information to comply with applicable laws and protect the rights and safety of our customers and business.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your shopping experience.

Cookies are small data files placed on your device when you visit a website.

We may use cookies to:

  • Keep items in your shopping cart.

  • Remember website preferences.

  • Maintain account sessions.

  • Understand website traffic and visitor behaviour.

  • Improve website performance.

  • Measure the effectiveness of marketing and advertising.

Some cookies may be placed by third-party service providers, including Shopify and advertising partners.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including shopping carts and checkout features.

For more information about Shopify's use of cookies, visit:

https://www.shopify.com/legal/cookies

Where required by law, we will obtain consent for non-essential cookies and tracking technologies.

5. How We Share Personal Information

We do not disclose your personal information to unrelated third parties for their independent marketing purposes without the consent or other authorization required by applicable law.

However, we may share information with trusted service providers when necessary to operate our business.

These may include:

  • Shopify: To operate and maintain our online store.

  • Payment Processors: To securely process transactions.

  • Shipping and Fulfillment Partners: To prepare, package, and deliver orders.

  • Customer Service Providers: To assist with customer inquiries and support.

  • Analytics and Marketing Providers: To understand website performance and deliver relevant advertising where permitted.

  • Technology Providers: To maintain website security, hosting, and business operations.

We may also disclose personal information when necessary to:

  • Comply with legal obligations.

  • Respond to lawful requests from authorities.

  • Investigate fraud or security incidents.

  • Enforce our website terms and policies.

  • Protect our business, customers, or other individuals.

  • Facilitate a business transfer, merger, or sale, subject to applicable privacy laws.

Third-party providers may process information according to their own privacy policies and contractual obligations.

6. Third-Party Websites and Links

Our website may include links to websites, services, or social media platforms operated by third parties.

These websites have their own privacy practices, which may differ from ours.

We are not responsible for the privacy policies, security practices, or content of third-party websites.

We encourage you to review their policies before providing personal information.

7. Product Reviews and Public Content

Our website may allow customers to leave product reviews or submit other content.

If you choose to post information publicly, such as a product review, that information may be visible to other visitors.

Please avoid including sensitive or confidential personal information in publicly accessible content.

We cannot control how others may use information you voluntarily make public.

8. How We Protect Your Information

We take reasonable steps to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Our website operates through Shopify, which provides security features for online transactions and customer information.

Payment information is processed through secure payment providers.

However, no website, electronic communication, or storage system can guarantee absolute security.

We encourage customers to protect their account passwords and avoid sending sensitive financial information through unsecured communication channels.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to operate our business and fulfill the purposes described in this policy.

Retention periods may depend on:

  • Order processing and customer service requirements.

  • Customer account management.

  • Tax, accounting, and recordkeeping obligations.

  • Legal and regulatory requirements.

  • Fraud prevention and security.

  • Dispute resolution.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include:

Access to Information: You may request access to personal information we hold about you.

Correction of Information: You may request that inaccurate or incomplete personal information be corrected.

Deletion of Information: You may request deletion of certain personal information, subject to legal and business recordkeeping requirements.

Withdrawal of Consent: Where we rely on consent to process your information, you may withdraw that consent, subject to applicable legal or contractual restrictions.

Marketing Preferences: You may unsubscribe from marketing communications at any time.

Data Portability: In certain jurisdictions, you may have the right to request a copy or transfer of your personal information.

Restriction of Processing: Depending on applicable laws, you may request that certain uses of your information be restricted.

Appeals and Complaints: You may have the right to challenge a decision about your privacy request or contact the appropriate privacy authority.

To exercise any applicable privacy rights, contact us at sizzlingdezirez@gmail.com.

We may need to verify your identity before processing certain requests to protect your personal information.

We will respond within the timeframes required by applicable law.

11. Children's Privacy

Our website and products are intended for adults aged 18 and older.

We do not knowingly collect personal information from children or intentionally market our products to minors.

If we become aware that we have collected personal information from a minor inappropriately, we will take reasonable steps to delete that information, subject to applicable legal requirements.

If you believe a minor has provided personal information through our website, please contact us.

12. International Data Transfers

Sizzling Dezirez is a Canadian-operated business.

Some of our technology providers, payment processors, fulfillment partners, and other service providers may operate outside Canada, including in the United States.

As a result, personal information may be transferred, stored, or processed in other countries.

When personal information is processed internationally, it may be subject to the laws of the country where it is stored or processed.

We take reasonable steps, as required by applicable law, to ensure that personal information transferred to third-party service providers receives appropriate protection.

13. Privacy Complaints

If you have questions or concerns about how we collect, use, or protect your personal information, please contact us.

We take privacy concerns seriously and will make reasonable efforts to investigate and address complaints.

If you are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy authority.

14. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or would like to request access to or correction of your personal information, please contact us.

Trade Name: Sizzling Dezirez

Email: sizzlingdezirez@gmail.com

Text Number: (705) 626-8061

Copyright © 2026 Sizzling Dezirez. All rights reserved.